ICBC/Motor Vehicle Claims
Recovery Pathways: Navigating Your Motor Vehicle Injuries
If you’ve been affected by a motor vehicle accident, navigating your path to recovery can feel overwhelming.
On this page you’ll find essential information, guiding you through the process of understanding your injury, the treatments available, and how to access the care you need.
From initial assessment to comprehensive rehabilitation plans, we’re here to support you every step of the way, helping you to return to your usual activities.
* ICBC Pays for treatment fees directly. There is no co-pay required for treatment*
How does ICBC Coverage work?
Step 1.
After a crash, you report your injuries to ICBC.
Step 2.
ICBC will provide you with a claim number that will be needed for our clinic to bill to them directly. You can then see a Health Care Provider of your choice.
Step 3.
Your provider assesses your injuries and creates a personalized treatment plan for you to follow.
Step 4.
You go for treatment and follow the treatment plan provided by your Health Care Provider.
* ICBC pays for treatment fees directly*
Step 5.
You recover and return to your usual activities.
ICBC Coverage: Overview of Services and Session Allocations
*The below sessions are only accessible within the 12-week Early Access period. If it has been more than 12 weeks since your motor vehicle accident, approval will need to be confirmed with your ICBC adjuster*
Chiropractic Treatment
25 Sessions
Initial Visit: 45 Minutes
Subsequent Visits: 15 Minutes
Massage Therapy
12 Sessions
Initial Visit: 60 Minutes
Subsequent Visits: 45 Minutes
*60 Minute appointments available with a co-pay*
Acupuncture Treatment
12 Sessions
Initial Visit: 60 Minutes
Subsequent Visits: 45 Minutes
Kinesiology
12 Sessions
Initial Visit: 60 Minutes
Subsequent Visits: 45 Minutes
Physiotherapy
25 Sessions
Initial Visit: 45 Minutes
Subsequent Visits: 30 Minutes
Important Information to Know
- Under your ICBC claim, ICBC only allows ONE Initial Assessment per treatment modality.
- With your ICBC claim, you are allowed to have more than 1 treatment type on the same day (e.g. The patient can book appointments to see a chiropractor and a registered massage therapist on the same day).
- ICBC does NOT cover late cancellations or no-show fees. The patient is responsible to pay for any fees incurred.
- With your ICBC claim, you are not allowed two treatments of the same type on the same day (e.g. a patient cannot book two chiropractic appointments in one day in order to have a longer session).